SHIPPING POLICY
Order Processing
- Ready-to-ship items: Ship within 1 business day.
- Made-to-order items: Please allow approximately 7 to 10 business days for production before shipment, unless otherwise stated on the product page.
Carrier transit time begins after fulfillment. Delivery times vary by destination, carrier, and service selected at checkout.
Carrier delivery estimates are provided as a guide and are not guaranteed.
Shipping Rates
Shipping rates and available services are calculated at checkout based on:
- The item being ordered
- Package size and weight
- Destination
- Available carrier services
DR/VN® does not offer blanket free shipping unless it is specifically stated as part of a promotion or displayed at checkout.
Tracking
When tracking is available, you will receive a shipping confirmation email with tracking information after your order ships.
If you have questions regarding tracking or shipment status, contact feedback@drivnapparel.com.
International Orders
International shipments may be subject to:
- Import duties
- Taxes
- Customs charges
- Brokerage fees
- Other destination-country or carrier fees
Unless these charges are specifically displayed and collected at checkout, they are not included in the purchase price or shipping charge and are the responsibility of the recipient.
Customs processing may also cause delays outside of DR/VN®'s control.
Address Changes
Please review your shipping address carefully before completing your order.
If you need to request an address change, contact feedback@drivnapparel.com as soon as possible. Once production or fulfillment has begun, an address change may no longer be possible.
Delivery Issues
If you experience any of the following:
- A tracking problem
- A carrier delay
- A shipment that appears lost
- An item damaged during transit
- Another delivery-related issue
Please contact feedback@drivnapparel.com with your order number and relevant details so we can review the situation.